This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.

Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Students, currently employed, are encouraged to bring their current employer’s policies and procedures (with their employer’s permission) to use in their course work. This material must be reviewed prior to use by the Institute’s Trainer/Assessor. For students who are unable to bring adequate policies and procedures, the Institute will provide a practice set of documents.

Click here to see the course entry requirements for both International and Domestic students.

1. BSBMKG542 – Establish and monitor the marketing mix
2. BSBMKG552 – Design and develop marketing communication plans
3. BSBMKG541 – Identify and evaluate marketing opportunities
4. BSBTWK502 – Manage team effectiveness
5. BSBFIN501 – Manage budgets and financial plans
6. BSBSUS511 – Develop workplace policies and procedures for sustainability
7. BSBOPS501 – Manage business resources
8. BSBPMG430 – Undertake project work
9. BSBXCM501 – Lead communication in the workplace
10. BSBHRM525 – Manage recruitment and onboarding
11. BSBPEF501 – Manage personal and professional development
12. BSBCRT511 – Develop critical thinking in others

Duration: 52 weeks
Tuition Fee: $12,000
Resource Material Fee: $499 for all prescribed resource materials
Intake Dates: February, March, May, June, July, August, October, November and December.
Delivery Locations: 118 and 123 Queen Street, Melbourne

This qualification provides the skills and knowledge to potentially gain employment as a:

• Executive Officer
• Business Development Manager
• Project Officer
• Office Manager

After achieving this qualification, individuals could progress to

• BSB60120 – Advanced Diploma of Business

For International students: 20 hours classroom based training and 20 hours per week of self-study is required.
For Domestic students: classroom based and/or workplace training based on an agreed training plan that will include self-study.

The College will use the following assessment methods during this course which includes and may not be limited to Questions, Assignments, Projects, Case Studies, Activities, Third Party Reports/Logbooks, Portfolio, Simulations, Work Placement, Role Plays, Observations, Tests and Written Assessments.

For information regarding your eligibility for Recognition of Prior Learning and Credit Transfer, please email info@rhodescollege.vic.edu.au

This course is directed at individuals seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to further develop in order to create further educational and employment opportunities.