This qualification reflects the roles of community services, case management and social housing workers involved in the managing,
co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management.

Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must complete at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Click here to see the course entry requirements for both International and Domestic students.

1. BSBHRM506 – Manage recruitment selection and induction processes
2. BSBWOR501 – Manage personal work priorities and professional development
3. BSBWOR502 – Lead and manage team effectiveness
4. BSBFIM501 – Manage budgets and financial plans
5. BSBHRM513 – Manage workforce planning
6. BSBINN601 – Lead and manage organisational change
7. BSBPMG522 – Undertake project work
8. BSBMGT502 – Manage people performance
9. HLTWHS004 – Manage workplace health and safety
10. CHCCCS007 – Develop and implement service programs
11. CHCCOM003 – Develop workplace communication strategies
12. CHCMGT005 – Facilitate workplace debriefing and support processes
13. CHCLEG003 – Manage legal and ethical compliance
14. CHCPRP003 – Reflect on and improve own professional practice
15. CHCDIV003 – Manage and promote diversity
16. CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services
17. WBT – Work Based Training

Duration:  104 weeks
Tuition Fee: $20,000
Resource Material Fee: $499 for all prescribed resource materials
Intake Dates: February, March, May, June, July, August, October, November and December.
Delivery Locations: 118 and 123 Queen Street, Melbourne

This qualification provides the skills and knowledge to potentially gain employment as a:

• Community worker
• Case-worker or manager
• Coordinator
• Program coordinator or manager
• Welfare worker

After achieving this qualification, individuals could progress to

• CHC62015 – Advanced Diploma of Community Sector Management

For International Students: 20 hours classroom-based training and 10 hours per week of self-study is required.

For Domestic Students: Classroom-based and/or workplace training based on an agreed training plan that will include self-study.

It is a requirement of this qualification that the student must complete at least 100 hours of work placement in an approved community services setting as detailed in the Assessment Requirements of units of competency. The work placement is scheduled at the end of the course. Rhodes college will organise work placement for all the students.

The College will use the following assessment methods during this course which includes and may not be limited to Questions, Assignments, Projects, Case Studies, Activities, Third Party Reports/Logbooks, Portfolio, Simulations, Work Placement, Role Plays, Observations, Tests and Written Assessments.

For information regarding your eligibility for Recognition of Prior Learning and Credit Transfer, please email info@rhodescollege.vic.edu.au

This course is directed at individuals from different cultural and academic background who do not have any prior experience and seeking to work in the community services sector.